https://martinadove.com/blog daily 0.75 2021-07-25 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1628574508913-2U0OA5IVPPMAILPS8Q3L/Cover+image+copy.jpg Blog https://martinadove.com/blog/2021/7/25/assessing-product-documentation monthly 0.5 2021-07-26 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627235536492-SNHZDWHLILEBWEYO5S8U/Screen+Shot+2021-07-25+at+10.45.12+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627235992118-JCRP02O3AJJB1T9ACI36/Screen+Shot+2021-07-25+at+10.58.06+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627236387906-6X1XF1HD9X83QILZKRG9/Screen+Shot+2021-07-25+at+10.44.35+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627236635185-8GOC9YCAJKXDSQQOGP4A/Screen+Shot+2021-07-25+at+10.44.42+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627236743837-LM2HCSFJ4ZBDXJV6D663/Screen+Shot+2021-07-25+at+10.44.47+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627237749145-DP11KAJIN2DQUJWBK9VN/Screen+Shot+2021-07-25+at+11.28.15+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627237962576-2DXALMJEPUM622RVBOSR/Screen+Shot+2021-07-25+at+11.32.27+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1627238866505-ENOL5EEJ9EPMEFQAXQES/Screen+Shot+2021-07-25+at+11.47.27+AM.png Blog - Assessing product documentation - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://martinadove.com/blog/2021/2/8/dark-patterns-or-fraud-obtaining-customer-data-by-deception monthly 0.5 2021-02-08 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1612802252604-NKBMBBNSUIK6S3G9DKV0/Screen+Shot+2021-02-08+at+8.33.45+AM.png Blog - Dark patterns or fraud: Obtaining customer data by deception Source: pepco.hr https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1612809324375-C0SJYCDLK5112GCQDURD/Screen+Shot+2021-02-07+at+8.49.06+AM.png Blog - Dark patterns or fraud: Obtaining customer data by deception Source: poslovni.hr https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1612803311314-ICYB97QCBS8EX4OPLPKI/Screen+Shot+2021-02-07+at+8.49.38+AM.png Blog - Dark patterns or fraud: Obtaining customer data by deception Source: poslovni.hr https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1612808996077-7AWRHL1UZRMKENLFTU7G/Screen+Shot+2021-02-08+at+10.29.33+AM.png Blog - Dark patterns or fraud: Obtaining customer data by deception Source: poslovni.hr https://martinadove.com/blog/2020/11/15/responsible-ai-should-companies-be-more-accountable-for-their-ai-algirithms monthly 0.5 2020-11-15 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1605465164776-F183CIAR2F94KAIGXVAM/Screen+Shot+2020-11-15+at+8.36.04+AM.png Blog - Responsible AI: Should companies be more accountable for their AI algorithms? Source: Redfin Redfin re writes estimate history to make their algorithms seem more accurate https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1605469335141-AV09ZP609VUV3K2EW1DI/rowan-heuvel-bjej8BY1JYQ-unsplash.jpg Blog - Responsible AI: Should companies be more accountable for their AI algorithms? Photo by Rowan Heuvel on Unsplash https://martinadove.com/blog/2019/11/8/preference-testing-sometimes-preference-is-about-performance monthly 0.5 2019-11-08 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1573233208118-3S5WALMKNQU7OAFGD7LN/image-asset.jpeg Blog - Preference testing: Sometimes preference is about performance Contrast ratio = 1.36 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1573238558304-TWQ2KWNMD46Q6G64DSN8/Screenshot+2019-11-08+at+10.42.01.png Blog - Preference testing: Sometimes preference is about performance When I asked users which button they prefer and why, I got a mixture of both: performance and preference related comments https://martinadove.com/blog/2019/10/23/applicant-tracking-software-a-useful-tool-or-just-a-survival-of-the-fittest monthly 0.5 2019-10-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1571847720739-7RIUA3YYJWAL2CLGSYY1/Screenshot+2019-10-23+at+09.21.25.png Blog - Applicant Tracking Software - Useful tool or survival of the fittest? https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1571848944053-D1YUW1OWDWYHYGCMT3W5/Screenshot+2019-10-23+at+09.35.19.png Blog - Applicant Tracking Software - Useful tool or survival of the fittest? https://martinadove.com/blog/2019/5/6/privacy-on-social-media-how-important-is-it-to-users monthly 0.5 2020-01-07 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1578376873836-2SFYKRFM54AI7YOQ3IT4/Screenshot+2020-01-06+at+21.40.01.png Blog - <strong>Data Privacy and social media: What do social media users think and how do they feel about GDPR?</strong> https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1578375912221-6PF8H801GR9JXJ87YWV8/image-asset.png Blog - <strong>Data Privacy and social media: What do social media users think and how do they feel about GDPR?</strong> https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1578375932596-ISFZAUOXOEL02DR1AXNJ/image-asset.png Blog - <strong>Data Privacy and social media: What do social media users think and how do they feel about GDPR?</strong> https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1578376142155-S3X0FJF46QYQYS6FI52V/Screenshot+2020-01-06+at+21.47.40.png Blog - <strong>Data Privacy and social media: What do social media users think and how do they feel about GDPR?</strong> https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1578376342066-VFBL0UKO6HH8XJFFFU37/image-asset.png Blog - <strong>Data Privacy and social media: What do social media users think and how do they feel about GDPR?</strong> https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1578376641905-7WYMWEDEZU66S69ND90Z/image-asset.png Blog - <strong>Data Privacy and social media: What do social media users think and how do they feel about GDPR?</strong> https://martinadove.com/blog/2019/4/25/extortion-and-sextortion-how-they-evolved-to-haunt-us monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1556214322548-2KAZ0957JVAPFB97GGJU/24899910_10154989544335918_3123697299230813397_n.jpg Blog - Extortion and sextortion - how they evolved to haunt us - Majority of people will feel intense fear and shame when they receive such correspondence, which may stop them seeking help and advice https://martinadove.com/blog/2019/3/18/successful-layering monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1552930433363-FS7U7FQXIXWRA0T4U31C/Screenshot+2019-03-18+at+10.09.25.png Blog - Successful layering - Scammers often layer persuasion techniques for greater impact In conjunction with other individual factors, these techniques can be very effective. https://martinadove.com/blog/2019/2/24/good-customer-service-can-make-your-organisation-vulnerable-to-social-engineering-attack monthly 0.5 2019-05-07 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1551029626228-22EWUU2BZSAJWZ5K6T08/Screenshot+2019-02-24+at+08.45.55.png Blog - Good customer service can make your organisation vulnerable to social engineering attack? Expecting excellent customer service from your employees is desirable, but can make it easier for fraudsters to compromise your protocols. https://martinadove.com/blog/2019/2/3/a-friend-in-need-is-friend-indeed-how-scammers-exploit-social-norms monthly 0.5 2019-05-07 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1549213492012-DHO32GO6U2C8CNPRQLYB/17917187_10154413012650918_4569783566057610658_o.jpg Blog - A friend in need is friend indeed: How scammers exploit social norms - Humans are social beings. Our lives are built on helping those we care about. https://martinadove.com/blog/2019/2/2/fake-it-till-you-make-it-the-art-in-fake-customer-reviews monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1549123352591-9ZLVG2FMVWMM5G4LR5X3/13575907_10153652269590918_2725800473080399008_o.jpg Blog - 'Fake it till you make it' - psychology in fake reviews https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1549132290769-OWO5ZBGKQFT01JTA98RF/Slide1.jpeg Blog - 'Fake it till you make it' - psychology in fake reviews - Why is it important to look at fake reviews using psychology? https://martinadove.com/blog/2019/2/1/dksp3vcw0heysu1rnv9118742e7ql1 monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1549039337520-OL1YJCMV903BSKMHC4ME/17155483_10154294576425918_3362219899975784474_n.jpg Blog - Are security warnings making us fatigued? https://martinadove.com/blog/2019/1/31/miracle-cures-and-clairvoyant-scams monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548955218427-AI2MHTV9VH23SQFB3381/70928cd3a82ccc95ba084492b82d329e.jpg Blog - Miracle cures and clairvoyant scams - P.T. Barnum was a magician and a showman in the 1800s. He wrote a book about old fashioned scams, many of which are still used today. Picture credit: https://www.pinterest.co.uk/pin/35043703324205786/ https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548956470972-HC0080E16P0RRXNV059H/Screenshot+2019-01-31+at+09.15.22.png Blog - Miracle cures and clairvoyant scams https://martinadove.com/blog/2019/1/30/wrong-fraud-advice-can-make-one-more-vulnerable-to-fraud monthly 0.5 2019-05-07 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548895950928-MZXB4IXRIMIEQI7B38XE/13698235_10153675358355918_5313228235563767227_o.jpg Blog - Wrong fraud advice can make one more vulnerable to fraud - Rather than being a life line, outdated fraud advice can make you more vulnerable https://martinadove.com/blog/2019/1/30/bsx9u2d7vj6dwtka7qyv1vz9jag928 monthly 0.5 2021-08-28 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548889546978-AE3KQPDOO92GMOTCADXQ/17990471_10154415279710918_5490147654963895127_o.jpg Blog - Grooming techniques in fraud - Fraud victims are often groomed, sometimes for months https://martinadove.com/blog/2019/1/30/nigerian-scams-are-still-very-much-alive monthly 0.5 2019-05-07 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548887881273-TJWYEEMMEH9FQTSOARQW/Screenshot+2019-01-28+at+13.22.59.png Blog - Nigerian scams are still very much alive persuasive elements in Nigerian type scams https://martinadove.com/blog/2019/1/28/why-are-elderly-people-so-aggressively-targeted-by-scammers monthly 0.5 2021-02-24 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548730708692-5IIUNSSLPPGJXSFCU0UQ/14086339_10153773770415918_2887326521489871013_o.jpg Blog - Why are elderly people so aggressively targeted by scammers? https://martinadove.com/blog/2019/1/28/do-you-suffer-from-a-lack-of-no monthly 0.5 2019-05-07 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548728226107-1PLU1R1X26I1EIDNGQZM/25299705_10155005441605918_146184627938350371_o.jpg Blog - Do you suffer from a lack of 'NO' - Saying no can feel like being rude or disrespectful. It’s not. https://martinadove.com/blog/2019/1/28/there-should-be-no-shame-in-the-fraud-game monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548725353145-WPKWVPWRE1JPVQIOZJ3X/lymeregis_manandsea.png Blog - There should be no shame in the 'fraud' game - Fraud can make people feel isolated Fraud can make people feel isolated https://martinadove.com/blog/2019/1/28/peat370enaa4uhqixw44vea1dj51gh monthly 0.5 2021-02-23 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548725984658-MDBCD4DN5LDFU4IJNNZ7/Screen+Shot+2016-08-24+at+19.19.23.png Blog - Psychology of phishing - Emails offering refunds https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548726326732-962QKQ6LQDBJN1FA43PN/Screen+Shot+2016-09-14+at+18.04.53.png Blog - Psychology of phishing - Offering free prizes Emails offering free prizes https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548726808499-PMTW3MB3Z017I501WY03/malware.png Blog - Psychology of phishing - Malware https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/1548727068398-BTMFFJSUP0QXIHTHQ0WX/fear.png Blog - Psychology of phishing - Those preying on your fear Phishing emails that prey on your fears https://martinadove.com/blog/category/real+estate monthly 0.5 https://martinadove.com/blog/category/User+Experience monthly 0.5 https://martinadove.com/blog/tag/cyberpsychology monthly 0.5 https://martinadove.com/blog/tag/ATS monthly 0.5 https://martinadove.com/blog/tag/sextortion monthly 0.5 https://martinadove.com/blog/tag/fraud+advice monthly 0.5 https://martinadove.com/blog/tag/fraud+prevention monthly 0.5 https://martinadove.com/blog/tag/customer+service monthly 0.5 https://martinadove.com/blog/tag/fake+reviews monthly 0.5 https://martinadove.com/blog/tag/Persuasion monthly 0.5 https://martinadove.com/blog/tag/research monthly 0.5 https://martinadove.com/blog/tag/Design monthly 0.5 https://martinadove.com/blog/tag/Privacy monthly 0.5 https://martinadove.com/blog/tag/reviews monthly 0.5 https://martinadove.com/blog/tag/customer+reviews monthly 0.5 https://martinadove.com/blog/tag/Nigerian+scams monthly 0.5 https://martinadove.com/blog/tag/extortion monthly 0.5 https://martinadove.com/blog/tag/phishing monthly 0.5 https://martinadove.com/blog/tag/UX monthly 0.5 https://martinadove.com/blog/tag/AI monthly 0.5 https://martinadove.com/blog/tag/UX+research monthly 0.5 https://martinadove.com/blog/tag/condo monthly 0.5 https://martinadove.com/blog/tag/cybersecurity monthly 0.5 https://martinadove.com/blog/tag/users monthly 0.5 https://martinadove.com/blog/tag/persuasion monthly 0.5 https://martinadove.com/blog/tag/jobsearch monthly 0.5 https://martinadove.com/blog/tag/social+engineering monthly 0.5 https://martinadove.com/blog/tag/fraud monthly 0.5 https://martinadove.com/blog/tag/scammer monthly 0.5 https://martinadove.com/blog/tag/Instagram monthly 0.5 https://martinadove.com/blog/tag/job monthly 0.5 https://martinadove.com/blog/tag/GDPR monthly 0.5 https://martinadove.com/blog/tag/cybercrime monthly 0.5 https://martinadove.com/blog/tag/privacy monthly 0.5 https://martinadove.com/blog/tag/Twitter monthly 0.5 https://martinadove.com/blog/tag/scam monthly 0.5 https://martinadove.com/blog/tag/barnum+effect monthly 0.5 https://martinadove.com/blog/tag/Redfin monthly 0.5 https://martinadove.com/blog/tag/Dark+patterns monthly 0.5 https://martinadove.com/blog/tag/social+media monthly 0.5 https://martinadove.com/blog/tag/phish monthly 0.5 https://martinadove.com/blog/tag/Property monthly 0.5 https://martinadove.com/blog/tag/resume monthly 0.5 https://martinadove.com/blog/tag/realestate monthly 0.5 https://martinadove.com/blog/tag/product+documentation monthly 0.5 https://martinadove.com/blog/tag/social monthly 0.5 https://martinadove.com/blog/tag/clairvoyant monthly 0.5 https://martinadove.com/blog/tag/facebook monthly 0.5 https://martinadove.com/blog/tag/warnings monthly 0.5 https://martinadove.com/blog/tag/scam+technique monthly 0.5 https://martinadove.com/blog/tag/fraud+warnings monthly 0.5 https://martinadove.com/blog/tag/user+experience monthly 0.5 https://martinadove.com/blog/tag/social+norms monthly 0.5 https://martinadove.com/blog/tag/human+factors+in+fraud monthly 0.5 https://martinadove.com/home daily 1.0 2026-05-12 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/33cbbe60-97ce-42e1-9fae-aa0191e05589/Screenshot+2026-02-23+at+10.10.44+AM.png Martina Dove PhD https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/a018dbb6-5370-4e63-91ca-a0c2d84985c4/Screenshot+2026-02-28+at+10.33.30+PM.png Martina Dove PhD - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/c381f53b-581b-4ac4-9118-47412de2757b/Screenshot+2025-05-21+at+5.13.38+PM.png Martina Dove PhD Buy here - ships free https://martinadove.com/contact daily 0.75 2026-04-30 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/6e6fb9ab-89d2-41e9-9796-ed9f351f865b/Screenshot+2026-02-23+at+10.10.44+AM.png Contact https://martinadove.com/expertise daily 0.75 2026-03-01 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/c3b65eab-ca5f-4b55-8e83-3beef6a0aa00/Screenshot+2026-02-23+at+10.10.44+AM.png Expertise https://martinadove.com/media-publications daily 0.75 2026-06-14 https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/53c4bc2f-45f9-4e97-be61-7b080aa787f9/Screenshot+2026-02-23+at+10.10.44+AM.png Media & writing https://images.squarespace-cdn.com/content/v1/5c47f0abda02bc7fba534e32/75eebf04-71bd-4f20-8bcf-a1b5211c75ee/Screen+Shot+2022-06-17+at+9.14.15+PM.png Media & writing - 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